# Mercedes-Benz of Rochester - Detailed Adviser Profiles > Organization: Mercedes-Benz of Rochester > Team Site: https://mercedesbenzrochester.adviserly.com > Dealership Homepage: http://www.mbofrochester.com/ Companion to [llms.txt](https://mercedesbenzrochester.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Alex Mulholland - Profile: [https://mercedesbenzrochester.adviserly.com/alex-mulholland](https://mercedesbenzrochester.adviserly.com/alex-mulholland) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (95 ratings, 61 reviews) - Lifetime vehicles sold: 300 - Recent vehicles sold: 11 - Sales specialties: C300W 4MATIC, GLA250W4, GLC300W4, GLE350W4, GLS450W4 - Call: (507) 424-8330 I pride myself on being an Honest Client Advisor at Mercedes-Benz of Rochester, I'm committed to providing a stress-free and enjoyable car-buying experience. Unlike the stereotypical "salesman," my goal is not simply to make a sale. I'm passionate about helping my clients find the perfect vehicle that aligns with their needs and dreams. People often tell me that I make the process relaxing and easy. I believe in transparency, honesty, and treating my clients with respect. My aim is to foster a relationship built on trust and open communication. It's not just about selling cars for me. It's about connecting with people, understanding their aspirations, and providing them with the keys to a fulfilling driving experience. Recent reviews: - 2025-11-09 | 5.0/5 | Elaine L. — He was friendly, helpful, and answered my questions. When I saw the tires were low on the car I was buying, he said he would add air and he also filled the tank with gas. - 2025-11-13 | 5.0/5 | Julie R. — Alex was diligent about checking in on me to make sure the car was performing. And to solve any questions I had I would definitely return for my future car purchase. - 2025-08-13 | 5.0/5 | Candace F. — It was wonderful experience. Alex was so helpful, not pushy and made me feel very confident in making my purchase. He was very pleasant to work with. ### Max Kundert - Profile: [https://mercedesbenzrochester.adviserly.com/max-kundert](https://mercedesbenzrochester.adviserly.com/max-kundert) - Department: Sales (Sales) - Title: Sales Consultant - Rating: 4.9 stars (67 ratings, 55 reviews) - Lifetime vehicles sold: 185 - Recent vehicles sold: 14 - Sales specialties: E350 W4, GLB250W4, GLC300W4, GLE350W4, GLS450W4 "Hi there, I'm a down-to-earth Sales Consultant with almost six years of experience. I'm a true Minnesotan, from Kasson, MN, and my furry friend Ray Charles (a Mini Aussie) keeps me on my toes. As a Mercedes-Benz Certified consultant at Mercedes-Benz of Rochester, I'm passionate about providing clients with an exceptional experience. I'm honest, straightforward, and always strive to build strong relationships. Outside of work, I love to indulge in my love of sports, particularly soccer and golf. I'm a big fan of anything Minnesota sports and take pride in showing it off. I'm an avid movie and TV show enthusiast, and I've even participated in the Zedd Art Show in my younger days. So, if you're looking for a sales consultant who's fun, efficient, and loves a good conversation about all things sports, movies, and life, let's chat!" Recent reviews: - 2026-03-01 | 5.0/5 | Sharon C. — My whole out of state purchase process was made as simple as possible with Max's (and Cole's) help! Between phone calls & text messages everything was mostly set & ready to go by the time I was able to come to Rochester to pick up the vehicle. We were able to get financing secured prior to my arrival, so when I got there it was just a matter of a test drive & finalizing paperwork. I love the used Jeep Wagoneer I purchased, it has tons of features & was a great price. I would definitely recommend Max, Cole & Mercedes-Bens of Rochester! - 2026-03-05 | 5.0/5 | Vijay S. — I had a great experience purchasing my car from this dealership. The entire process was smooth, transparent, and stress-free. Max and Cole were knowledgeable, friendly, and took the time to answer all my questions without any pressure. They made sure everything was clearly explained and worked with me to find the right vehicle for my needs. I really appreciate the excellent customer service and would definitely recommend them to anyone looking to buy a car. - 2026-04-06 | 5.0/5 | Syed S. — Max was very knowledgeable and very very helpful. We had deep product knowledge and very easy to approach. He has been in constant contact since the purchase and very responsive. He has great communication skills and understand the needs. I wish the best for him. ### Zach Czapiewski - Profile: [https://mercedesbenzrochester.adviserly.com/zach-czapiewski](https://mercedesbenzrochester.adviserly.com/zach-czapiewski) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (86 ratings, 56 reviews) - Lifetime vehicles sold: 294 - Recent vehicles sold: 7 - Sales specialties: C300W 4MATIC, GLB250W4, GLC300W4, GLE350W4, GLS450W4 - Call: (507) 513-7011 Recent reviews: - 2026-01-27 | 5.0/5 | Vicki M. — Excellent knowledge of the vehicle features and operation. Attention to detail and ability to set up iPhone pairing with the vehicle’s features. Follows up after the sale. Always available to answer questions or assist. Shows leadership, integrity, initiative and commitment. Zach will excel within the organization and has future leadership potential. Highly recommend that he be afforded all the leadership training opportunities Mercedes Benz offers in his career strategic development plan. In addition, Zach shows these same qualities and attributes outside of the workplace in the sport of bowling. Beginning at age 4 years old, and consistently over the years, honing his skills, he has become a championship bowler traveling to many tournaments throughout the country. His achievements are remarkable and worthy of recognition from Mercedes Benz Corporation by Sponsoring him with a corporate sponsorship. This is a win win for both. It also rewards excellence both on and off the job. He’s a true package deal. - 2025-10-18 | 5.0/5 | Susan W. — Zach was fantastic! What a great “no pressure” sale. He was very helpful, answered all of my questions and worked with me to get me I to my new car! Thanks! - 2026-04-06 | 5.0/5 | Amelia S. — Very helpful and open to answering any questions we had. I didn't feel like he was trying to hide anything and geniuely just wanted to help. ### Christina Acatitlan - Profile: [https://mercedesbenzrochester.adviserly.com/christina-acatitlan](https://mercedesbenzrochester.adviserly.com/christina-acatitlan) - Department: Service (Service) - Title: Client Advisor - Rating: 4.8 stars (40 ratings, 28 reviews) - Lifetime vehicles sold: 67 - Lifetime vehicles serviced: 268 - Recent vehicles sold: 4 - Recent vehicles serviced: 12 - Sales specialties: C300W 4MATIC, E350 W4, E450W4, GLC300W4, GLE350W4 - Call: (507) 424-8329 As a Client Advisor at Mercedes-Benz of Rochester, I'm dedicated to connecting with people and helping them make informed decisions for their lifestyle. Hailing from Austin, my roots run deep at Pacelli Catholic High School and Austin High School. My furry companions (yes, I'm a proud pet mom to 3 adorable fur babies!) fill my world with joy, while my passion for travel and learning ignites my desire to embrace new experiences. Growing up in a Spanish-speaking household, I feel a deep connection to my Mexican heritage. My honesty and the connections I forge with clients are the cornerstones of my approach. My time spent in cheerleading, cross country, track, basketball, wrestling, sewing, and fashion has taught me the value of teamwork, perseverance, and attention to detail. At the heart of my work lies a deep passion for helping others achieve their luxury vehicle dreams. I pride myself on providing personalized guidance, understanding each client's unique needs and goals. Whether its your first car or a dream car, I'm here to navigate the complexities of the car market with you. Let's embark on your luxury vehicle journey together, where your aspirations become my guiding light. Recent reviews: - 2025-06-27 | 5.0/5 | Terry H. — Christina was very professional and all service was done a quickly as possible. Rochester Mercedes is very committed to excellence service that is traditional with Mercedes Benz. - 2025-07-13 | 5.0/5 | Lynn C. — Christina was very helpful and pleasant! I hope I will be able to utilize her talents and friendliness again in my visits to Mercedes Benz service department. - 2025-07-01 | 5.0/5 | Susan K. — Christina provided excellent customer service above and beyond expected! ### Gunnar Elstad - Profile: [https://mercedesbenzrochester.adviserly.com/gunnar-elstad](https://mercedesbenzrochester.adviserly.com/gunnar-elstad) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (216 ratings, 150 reviews) - Lifetime vehicles serviced: 2101 - Recent vehicles serviced: 106 - Call: (507) 424-8333 As a Service Advisor hailing from Blooming Prairie, Minnesota, with two years of experience at Mercedes-Benz of Rochester, I am passionate about providing exceptional customer experiences. I strive to be reliable, efficient, and responsive, earning the trust of countless clients. At heart, I am a family man, devoted to my beloved Alexandria and our children. My strong work ethic and dedication are fueled by their love and support. Beyond my professional pursuits, I enjoy spending quality time at home, rooting for the Minnesota Vikings, and indulging in friendly competition with my 3.0 KD in Call of Duty Resurgence. Golf, hockey, football, and lacrosse are also passions that keep me active and engaged. My unwavering commitment to being a top advisor is evident in my approach to each customer interaction. I am direct and to the point, ensuring clear communication and timely resolution. My eagerness to help and resolve any issues promptly has made me a valued member of the Mercedes-Benz of Rochester team. Recent reviews: - 2026-04-09 | 5.0/5 | Todd W. — Gunnar walked me/Warranty co through the process that saved me $10,500! He did an excellent job managing my expectations. Great job and an asset to your Service Department. Todd Wenger - 2026-04-20 | 5.0/5 | John M. — Very positive experience from beginning to end. Professional, informative, pleasant and most importantly, got the job done the right way! - 2026-04-02 | 5.0/5 | Sheri March E. — Very knowledgeable Fabulous communicator Wonderful customer service ### Marion Moses - Profile: [https://mercedesbenzrochester.adviserly.com/marion-moses](https://mercedesbenzrochester.adviserly.com/marion-moses) - Department: Service (Service) - Title: Service Advisor - Rating: 4.7 stars (425 ratings, 254 reviews) - Lifetime vehicles serviced: 2159 - Recent vehicles serviced: 60 - Call: (507) 424-8328 As a highly motivated and dedicated Service Advisor at Mercedes-Benz of Rochester, I bring an unwavering commitment to customer satisfaction and team collaboration. My passion for providing exceptional service stems from my genuine desire to connect with people and enhance their experiences. Throughout my 1.5 years in this role, I have consistently exceeded expectations by leveraging my strong communication skills, ability to build rapport, and in-depth knowledge of our products and services. My proactive approach to problem-solving and attention to detail ensure that I deliver seamless and efficient customer interactions. Beyond my professional capabilities, I am a proud parent of four wonderful children, each named after a city that holds special significance in my journey. My educational background includes an Associate's degree in Psychology, which has further honed my understanding of human behavior and communication. My personal interests include exploring diverse cultures through travel, immersing myself in the written word through poetry, and rooting for my favorite sports teams, including the Vikings and Chiefs. My knowledge of 42 states and 14 islands showcases my appreciation for adventure and discovery. Proficient in Spanish and Arabic, I am committed to fostering inclusive and accessible experiences for all our clients. I am a natural collaborator and a lifelong learner, eager to contribute my skills, growth mindset, and genuine passion for excellence to a driven and successful team. Recent reviews: - 2026-03-25 | 5.0/5 | Jennifer T. — There are very few people I trust with my car. But Marion is on the top of the list. I know he will make sure that my car gets the best service possible. I know that he will not recommend anything that does not need to be done to the car. I know that everything that is supposed to be done to the car is done if Marion is in charge. I plan on this being the last car I drive. And I want it to last as long as I do. - 2026-01-28 | 5.0/5 | Susan W. — Marion is great! Very knowledgeable and always answers all of my questions and very helpful. Always feel very confident I’m getting good information and assistance when I bring my car in for service. - 2026-02-19 | 5.0/5 | Barbara R. — Personable —and had genuine care for my vehicle service to be efficient - He showed me high quality customer service with professionalism and positive energy! ### BRANDON STROEDE - Profile: [https://mercedesbenzrochester.adviserly.com/brandon-stroede](https://mercedesbenzrochester.adviserly.com/brandon-stroede) - Department: Plus (Management) - Title: SALES MANAGER - Call: 507-424-8326 ### Charlie Swanson - Profile: [https://mercedesbenzrochester.adviserly.com/charlie-swanson](https://mercedesbenzrochester.adviserly.com/charlie-swanson) - Department: Plus (Management) - Title: . . ### Cole Kundert - Profile: [https://mercedesbenzrochester.adviserly.com/cole-kundert](https://mercedesbenzrochester.adviserly.com/cole-kundert) - Department: Plus (Management) - Title: Sales & Finance Manager - Lifetime vehicles sold: 5 - Recent vehicles sold: 1 - Sales specialties: C300 4MATIC, E400A4, EQS450X4, GLE350W4, WRANGLER - Call: (507) 424-8341 As a Sales & Finance Manager with Mercedes-Benz of Rochester, I'm passionate about helping our guests protect their investments. I've been in the auto industry for 3 years and have built a reputation of honesty and trust. With a fun and laid-back personality, I make it my mission to provide a hassle-free and enjoyable experience. I love discussing sports, movies, TV shows, and life, and I'm always up for a friendly debate about the Minnesota Timberwolves, Vikings, or Manchester City. Outside of work, you can find me on a golf course, on the pickleball court, or building Legos. I'm also a certified F&I specialist and have completed the F&I Professionals Course, ensuring I'm well-equipped to guide you through the financing process. Whether you're looking to lease or purchase your next vehicle, I'm here to provide you with the personalized attention and guidance you deserve. Let's transform your visit to our dealership into a memorable and enjoyable experience! ### Jackson Von - Profile: [https://mercedesbenzrochester.adviserly.com/jackson-von](https://mercedesbenzrochester.adviserly.com/jackson-von) - Department: Plus (Management) - Title: Service Director - Lifetime vehicles serviced: 588 - Recent vehicles serviced: 30 - Call: 5074248334 As Service Director at Mercedes-Benz of Rochester, I've dedicated my career to providing exceptional service. My passion lies in ensuring every vehicle entrusted to our care leaves our dealership in pristine condition, exceeding our discerning clientele's expectations. With a keen eye for detail and a commitment to excellence, I lead a team of highly skilled technicians who embrace the Mercedes-Benz philosophy of innovation and unwavering quality. Whether it's diagnosing complex issues or delivering the highest level of customer care, our team is committed to delivering an unparalleled automotive experience at every touchpoint. My goal is to build a lasting relationship with each client, understanding their unique needs and tailoring our services accordingly. By providing personalized attention and transparent communication, I strive to make every service visit a seamless and rewarding experience. "Trust is a two-way street if I'm asking it from you, you are already getting it from me." ### Jennifer George - Profile: [https://mercedesbenzrochester.adviserly.com/jennifer-george](https://mercedesbenzrochester.adviserly.com/jennifer-george) - Department: Plus (Management) - Title: Controller - Call: (651) 415-2401 As a seasoned Controller with 30 years of experience hailing from Blaine, Minnesota, I am dedicated to the success of my employer. Driven by my unwavering work ethic and in-depth business acumen, I consistently lead by example. My loyalty extends not only to my organization but also to my staff. I believe in empowering my team members, fostering their growth, and nurturing their confidence. Witnessing their newfound independence gives me an immense sense of fulfillment. Integrity and accountability are the cornerstones of my character. I am known for my friendly and approachable nature, always willing to lend a helping hand. When presented with a challenge, I approach it with a problem-solving mindset, ensuring an efficient resolution. Outside of work, I am passionate about traveling and sharing my experiences. I am also an avid fan of organizing and enjoy the satisfaction of creating order and streamlining processes. I am particularly skilled in 10-key data entry, ensuring accuracy and speed. Working for Mercedes-Benz of Rochester has been an enriching experience. I am proud to contribute to the success of this esteemed organization and strive to maintain the highest standards of professionalism in all my endeavors. ### Joe Nathanson - Profile: [https://mercedesbenzrochester.adviserly.com/joe-nathanson](https://mercedesbenzrochester.adviserly.com/joe-nathanson) - Department: Plus (Management) - Title: General Manager - Lifetime vehicles sold: 8 - Recent vehicles sold: 1 - Sales specialties: G63W4, GLC350E4, GLE53 AMG COUPE, GLE63C4S, GT53C4 - Call: (507) 509-2954 As a former bartender from Minneapolis, I started a new career path in 2018, venturing into the world of sales. My passion for excellence and unwavering dedication propelled me into management. Throughout my tenure, I have strived to embody sincerity and honesty in all my interactions. I believe that building strong relationships is paramount to both personal and professional growth. My unwavering commitment to treating each individual with the utmost respect is deeply rooted in my belief that every guest deserves to feel welcomed and valued. In my spare time, I enjoy the thrill of golf and the allure of collector car auctions. These pursuits ignite my competitive spirit and allow me to forge connections with like-minded individuals. My wife, Chi, and I are proud parents to our Yorkie, Jameson. Together, we have embarked on countless adventures, exploring the world and creating memories that we will cherish forever. From the vibrant streets of Thailand and Vietnam to the architectural wonders of Prague, our travels have broadened our perspectives and enriched our lives. I am deeply honored to have joined the team at Mercedes-Benz of Rochester, a company that shares my values of excellence and customer satisfaction. I am committed to upholding the brand's legacy of providing exceptional experiences to every individual who walks through our doors. ### Shane Cords - Profile: [https://mercedesbenzrochester.adviserly.com/shane-cords](https://mercedesbenzrochester.adviserly.com/shane-cords) - Department: Plus (Management) - Title: Parts Manager - Call: (507)509-2962 As a Parts Manager for Mercedes-Benz of Rochester, I'm energized by my role in connecting customers with the right parts for their vehicles. With roots in Rochester and extensive travels throughout the US, Caribbean, and Mexico, I possess a diverse perspective that enhances my ability to understand customer needs. My amiable nature allows me to build strong relationships across all levels. I genuinely enjoy helping others and can effortlessly connect with almost everyone, making me an effective communicator and collaborator. Beyond the workplace, I'm passionate about golf and bowling. As an avid sports enthusiast, I'm always up for a lively discussion about the latest games. However, I respectfully steer clear of politics in my conversations.